CLIENT’S CHARTER

CHIEF REGISTRAR’S OFFICE, NATIVE COURT’S OF SARAWAK

1. To dispose contested cases within six (6) months after hearing has commenced at District Native Court.

2. To provide written judgement within two (2) weeks in cases where oral judgement has been pronounced in Court.

3. To deliver written findings on an application by a non-native to be identified with a particular native community within two (2) months from the date of commencement of hearing for each application.

4. To process payment for goods and services upon completion of services and receipt of invoice within fourteen (14) days.

5. To Sub-Warrant Fund on Native Courts cases from the Trust Fund Account within seven (7) days after receiving complete documentation from respective Registrar’s Office.